Andhra Pradesh Area

1. Vicisoft Technologies

 
URL: http://www.vicisoft.com/
Feature: Document management, ERP and software product suite ViciDocs
Tel: +91-40-27743168   E-mail: info@vicisoft.com

2. Virinchi Consultants Limited

 
URL: http://www.virinchi.com/
Feature: CMMi Level 3 and ISO 9001:2000 certified
Tel: 91 (040) 27890662-665,

3. Pyxis

 
URL: http://www.pyxistechsol.com/index.htm
Feature: Services including e-Business, Call Center Solutions, Wireless Communications and so on
Email:info@pyxistechsol.com    Phone: 91+ 891+2587566

4. PB Systems

 
URL: http://www.pbsystems.com/Index.htm
Feature: U.S. based corporation, 15 years experiences, engagement in Fortune 100 companies
Email: sales@pbsystems.com  Tel: +1 (714) 573-1230

1.WebCRM
 

URL: http://www.webcrm.com/uk/
Feature: £ 15 per user/month for online software
Implementation methods: Windows, MS SQL, and ASP.NET
Email: sales.us@webcrm.com  Tel: + 44 845 305 8222

2.My Database Online

 
URL: http://www.mydbol2.com
Feature: Support mobile devices, including Blackberry, PDA, and Smart phone.
Implementation methods: Windows, Linux, Unix, Mac, and Mixed Web technologies
Email: support@mydbol.com    Tel: (914) 380-2783

3.ADempiere

 
URL: http://adempiere.org/home/
Feature: Open source software including ERP, CRM, and SCM
Implementation methods: Windows, Linux, Unix, Mac, and Java
ADempiere Forum: http://sourceforge.net/projects/adempiere/forums

4. Atollon CRM

 
URL: http://www.atollon.com/crm
Feature: CRM Solutions for Active business with virtual desktop platform
Implementation methods: Windows, Linux, Unix, Mac, C++, Adobe Flash and Qracle
Email: atollon@atollon.com Tel: +353-14433533

5.Dynamics CRM

 
URL: http://crm.dynamics.com/
Feature: 30-day free trial
Implementation methods: Windows, MS SQL and ASP.NET
Tel: 1-701-281-0555

6. CiviCRM

 
URL: http://civicrm.org/
Feature: Free and open source book solution
Implementation methods: Cross-platform and PHP 5.2.x 
Support forums: http://forum.civicrm.org/

7. EpesiBIM

URL :http://www.epesibim.com/
Feature: Free and open source CRM software
Implementation methods: Cross-platform, MySQL, Postgres, and PHP 5.x
Tel: 1-610-717-1324
Forum: http://forum.epesibim.com/

8.Saleforce

 
URL: http://www.salesforce.com/
Feature: Advanced cloud technology, $25 per user/month
Implementation methods: APEX
Tel:1-800-667-6389

What is Customer Relationship Management? There are many ways to define it, and most of the definitions people come up with are so convoluted itâs so frustrating, so for the sake of the layman, letâs keep it simple as much as possible: Customer Relationship Management is a business strategy aimed at building, improving and retaining a relationship with the customer in an organized manner.

For successful implementation, a company needs to hire the services of a CRM company, have a consultation with them, and then receive the CRM software. The CRM software sets up a protocol for a company to follow in order to implement its CRM objectives. By implementing measures geared towards maximizing the value of customers, quality and efficiency are assured. Programs need to be implemented to motivate, train, and manage employees so that they can do their job in a manner that coincides with the protocol.

Another reason why companies are now employing CRM as a business strategy is because they realize the importance of anticipating trends. Trends are highly dependent on what the customers think and feel. And by having a system that gathers relevant customer data, a company can make a systematic analysis and in turn make adjustments that are customer-oriented. This leads to improved sales and marketing, which are considered as business aspects that form the backbone of an organization. Once this has been accomplished, an organization should be more profitable.

It is, however, not that easy. Thereâs often a dilemma when it comes to harmonizing CRM objectives with a companyâs style of organization. This dichotomy often occurs when a client goes into a consultation with a CRM consultant. In the end, itâs a matter of the client recognizing his companyâs needs and objectives, and itâs up to the consultant to make the necessary adjustments on that score. If all else fails, a company can find another CRM firm thatâs more suited to their system.

The influence of CRM systems has also been recognizable in the hiring process of most companies. Before, companies only look at knowledge and technical expertise when hiring employees for customer service. Now, as part of the CRM protocol that a company implements, the hiring process uses practical examinations that test an applicantâs interpersonal skills. Scenario-based questions and assessments are now the norm in job applications.

Most people who have experienced managing a business, be it big or small, eventually learns that the most important key to success is not spending a hefty amount of money as much as working smarter. You need to work hard as well, but it should be done in a streamlined manner. Most important of all, a company should always focus on the customersâ interests. To effectively do this, a business venture can choose from a good list of CRM companies.